AIR TICKETING COURSE IN RAWALPINDI ISLAMABAD PAKISTAN

Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course

Air Ticketing Course
Air Ticketing Course

Air Ticketing Course in Rawalpindi Islamabad Pakistan 0344-5596000

Introduction:

Welcome to the Air Ticketing Course. This course will teach you the essential skills and knowledge required to become an efficient and competent air ticketing professional. As an air ticketing agent, you will play a crucial role in the travel and tourism industry by assisting customers in booking flights, issuing tickets, and providing them with essential travel information.

Throughout this course, you will be introduced to various aspects of air ticketing, including airline reservation systems, fare calculations, ticketing procedures, and customer service skills. You will gain a comprehensive understanding of the airline industry, flight itineraries, ticketing regulations, and the tools and systems used in the air ticketing process.

Here is an overview of the topics that will be covered in the Air Ticketing Course:

  1. Introduction to the Airline Industry
  • Overview of the airline industry and its components
  • Understanding the roles and responsibilities of an air ticketing professional
  1. Airline Codes and Terminology
  • Familiarization with airline codes and abbreviations
  • Understanding airport codes and their significance
  • Learning industry-specific terms and abbreviations
  1. Airline Reservation Systems
  • Introduction to computerized reservation systems (CRS)
  • Navigating through reservation systems and understanding their features
  • Making flight reservations, checking availability, and retrieving booking information
  1. Flight Itineraries and Routing
  • Understanding flight itineraries and their components
  • Different types of flights and routings (direct, connecting, codeshare)
  • Identifying airline alliances and their impact on ticketing
  1. Fare Calculation and Ticket Pricing
  • Basics of fare construction and fare components
  • Fare types (one-way, round-trip, open jaw) and fare rules
  • Currency conversions and taxes in ticket pricing
  1. Ticketing Procedures and Documentation
  • Step-by-step ticketing process and procedures
  • Issuing electronic tickets (e-tickets) and paper tickets
  • Understanding ticket restrictions and conditions
  1. Ticket Changes, Refunds, and Exchanges
  • Modifying existing tickets and reissuing tickets
  • Handling ticket refunds and exchanges
  • Cancellation and rebooking procedures
  1. Ancillary Services and Special Requests
  • Managing special requests (meals, seating, special assistance)
  • Handling baggage-related services and charges
  • Upselling ancillary services (extra legroom, travel insurance, etc.)
  1. Customer Service and Communication Skills
  • Effective communication with customers and resolving customer queries
  • Dealing with challenging situations and irate customers
  1. Industry Regulations and Compliance
  • Understanding IATA (International Air Transport Association) regulations
  • Compliance with airline policies and procedures
  • Data protection and confidentiality in air ticketing
  1. Global Distribution Systems (GDS)
  • Overview of major GDS platforms (Amadeus, Sabre, Galileo, etc.)
  • GDS functionalities and tools for air ticketing
  • GDS navigation and reservation management
  1. Practical Exercises and Case Studies
  • Hands-on practice using reservation systems and ticketing tools
  • Simulated booking and ticketing scenarios
  • Analyzing real-world ticketing situations and problem-solving

By the end of the Air Ticketing Course, you will have gained the necessary skills and knowledge to work as an efficient air ticketing professional. You will be equipped with the ability to handle flight reservations, issue tickets, and provide excellent customer service to travelers, contributing to their seamless travel experiences.

Air Ticketing Diploma Course Outline:

Module 1: Introduction to the Airline Industry

  • Overview of the airline industry and its components
  • Roles and responsibilities of an air ticketing professional
  • • The significance of customer service in the aviation sector

Module 2: Airline Codes and Terminology

  • Familiarization with airline codes and abbreviations
  • Understanding airport codes and their significance
  • Learning industry-specific terms and abbreviations

Module 3: Airline Reservation Systems

  • Introduction to computerized reservation systems (CRS)
  • Navigating through reservation systems and understanding their features
  • Making flight reservations, checking availability, and retrieving booking information

Module 4: Flight Itineraries and Routing

  • Understanding flight itineraries and their components
  • Different types of flights and routings (direct, connecting, codeshare)
  • Identifying airline alliances and their impact on ticketing

Module 5: Fare Calculation and Ticket Pricing

  • Basics of fare construction and fare components
  • Fare types (one-way, round-trip, open jaw) and fare rules
  • Currency conversions and taxes in ticket pricing

Module 6: Ticketing Procedures and Documentation

  • Step-by-step ticketing process and procedures
  • Issuing electronic tickets (e-tickets) and paper tickets
  • Understanding ticket restrictions and conditions

Module 7: Ticket Changes, Refunds, and Exchanges

  • Modifying existing tickets and reissuing tickets
  • Handling ticket refunds and exchanges
  • Cancellation and rebooking procedures

Module 8: Ancillary Services and Special Requests

  • Managing special requests (meals, seating, special assistance)
  • Handling baggage-related services and charges
  • Upselling ancillary services (extra legroom, travel insurance, etc.)

Module 9: Customer Service and Communication Skills

  • Effective communication with customers and resolving customer queries
  • Dealing with challenging situations and irate customers
  • • Establishing a rapport with customers and providing superior service

Module 10: Industry Regulations and Compliance

  • Understanding IATA (International Air Transport Association) regulations
  • Compliance with airline policies and procedures
  • Data protection and confidentiality in air ticketing

Module 11: Global Distribution Systems (GDS)

  • Overview of major GDS platforms (Amadeus, Sabre, Galileo, etc.)
  • GDS functionalities and tools for air ticketing
  • GDS navigation and reservation management

Module 12: Practical Exercises and Case Studies

  • Hands-on practice using reservation systems and ticketing tools
  • Simulated booking and ticketing scenarios
  • Analyzing real-world ticketing situations and problem-solving

Course Fee: 35000

Daily Class: 2 Hours

Course Duration: One Year

Morning / Evening

Call For Registration: 0344-5596000 / 0333-9014677 / 0340-7255262

Air Ticketing Course in Rawalpindi Islamabad Pakistan 0344-5596000
Air Ticketing Course in Rawalpindi Islamabad Pakistan 0344-5596000
Air Ticketing Course in Rawalpindi Islamabad Pakistan 0344-5596000
Air Ticketing Course in Rawalpindi Islamabad Pakistan 0344-5596000
Air Ticketing Course in Rawalpindi Islamabad Pakistan 0344-5596000

CHEF AND COOKING course in rawalpindi islamabad
CHEF AND COOKING course in rawalpindi islamabad
CHEF AND COOKING course in rawalpindi islamabad
CHEF AND COOKING course in rawalpindi islamabad

CHEF AND COOKING course in rawalpindi islamabad

Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course
Air Ticketing & Reservation Course

Scroll to Top